|My new "warranty" Dremel|
This morning when I opened the front door I found this package waiting on my front porch. Huh! That was fast.
Inside I found a brand-new Dremel tool (guess I really broke the old one), the drill bit I couldn't remove from my old one, and a brand-new, still-in-the-package 3/16" flapper wheel as a thank you for trusting Dremel.
I am floored! It's been just over a week since I sent my original package. I have never had warranty work completed so fast, nor with such delightful results!
Awesome! I love all the different ways you can use a Dremel. The latest I've seen was the dog groomer using it to file my dogs' toenails!! :)ReplyDelete
I love good customer service like that!ReplyDelete
This was absolutely the best customer service I have ever received!ReplyDelete
And to think that I very nearly threw my old Dremel away without even trying!